Cleaning carpets, rugs and kilims

Professional cleaning of carpets, rugs and kilims (flat weaves) costs £34 per square metre + VAT, with a few exceptions for very thick or very heavy items. Cleaning will freshen up your rugs and keep them healthy. Regular cleaning generally helps rugs to last longer. There is no simple rule but we suggest 5 to 10 year intervals may be enough, but a rug near the entrance door will need more. If you want to try cleaning yourself, ask our advice. This too we are happy to offer.

The cleaning process:

      • Dusting’ is the process of removing deeply embedded grit and grime before washing.
      • Type and stability of dyes and fibre quality are then checked along with any stains, to determine the cleaning process.
      • Rugs are then washed in a large wet ‘bath’ with scientifically tested and balanced detergents.
      • Rinsing is done usually with centrifuge, except for very large carpets, followed by controlled warm air drying.
      • Turnaround – rugs are collected from us fortnightly, so allow up to 4 weeks.
      • Bring them in with or without out an appointment, or arrange collection.



After 40 years trading in and repairing handwoven rugs, carpets and kilims, we have accumulated vast experience and knowledge which allows us to offer practical and professional advice.

A stitch in time ….! Frayed ends and sides are the most common issues with rugs and if promptly dealt with, more expensive damage can be avoided. We’ll advise freely so expect a helpful discussion when you bring your rugs in.

Securing a frayed end is usually around £50/metre and selvedges £40 to 60/metre. Holes, tares, splits etc we can fix but would need to see the rug to give a precise quote. Or send us good photos via email for advice.


Tineola Bisselliella has a lot to answer for. Thousands of rugs and carpets, not to mention other woollen items, are destroyed every year by the tiniest little pest in our homes, the common clothes moth which is a very small moth with a wingspan of around 14mm and body length of about 8mm. They are active mostly between April and October (depending on your location). They feed on animal fibres and hair, bird nests, fur, clothing, carpets and upholstery made of natural fibre or animal skin.

The adult moths don’t usually live very long, but the female can lay hundreds of eggs in her short life - sometimes she will lay more than one batch of eggs over the warmer months. The eggs lay dormant for 4 to 10 days before hatching. The larvae can then live up to 2 years, munching their way through the winter and continuing to ruin your precious carpets and rugs and other woollen items

Keeping your home carpet moth free

Vacuum regularly and clean up spills or traces of food as soon as they happen - make sure you move the furniture too, the carpet moth larvae will happily live for a very long time somewhere that is dark and undisturbed Get into the habit of checking for moths on a regular basis - prevention pays off.


Use our pheromone moth traps which come in packs of 4 and 8. To prevent a moth problem, spray Carpet Moth Killer in March, June and September.


Moths, larvae and eggs are killed by being frozen below minus 28 degrees for about 1 week. We have a below minus 28 degrees Celcius chest freezer for this purpose. Bring in bagged items of wool with your name and contact telephone number on a label. Costs are from £25 (eg fits in a medium bin bag) and up to £150 (fills the freezer which is about 0.4 cubic metre.



The value of rugs is often, of course, a lot more than a monetary calculation! But we’re always happy to give the benefit of our experience, usually freely, on what your rug is worth. We may sometimes charge for written ‘certificates of valuation’.