RUG CARE SERVICES
Cleaning carpets, rugs and kilims
Good news, from January 2026 we'll offer Best quality cleaning of rugs at a better rate: £35/m2 +VAT. For silk rugs, super thick, extra heavy, flood damaged or soiled rugs please enquire. Cleaning will freshen up your rugs and keep them healthy. Regular cleaning generally helps rugs to last longer. There is no simple rule but we suggest roughly 10 year intervals. But a rug near an external door will need more frequent cleaning.
The cleaning process:
- Bring your rugs in and Andrew will appraise them and confirm costs. We can also collect. You can send photos to our email or to Andrew on whatsapp 07780858824 with a size to get a quote.
- Dusting’ is a highly vigorous process of removing deeply embedded grit and grime before washing.
- Type and stability of dyes and fibre quality are then checked along with any stains, to determine the cleaning process.
- Rugs are then washed with scientifically tested and balanced detergents and chemicals, gauged for each rug.
- Rinsing is done usually with a centrifuge, often several times, followed by controlled warm air drying.
- The whole process may be repeated to remove the most stubborn dirt.
- Turnaround may be up to 2 to 3 months. This is much longer than most other rugs sops and we recognise it may be unhelpful for some. The best rug cleaner in the UK that we have found is in Oxfordshire. We send rugs down when there is sufficient volume to make it economical.
- An extra charge can apply to have your rug back within a couple of weeks.
- The same company can undertake repairs though we enjoy the help of a repairer based in Edinburgh who is happy to fix ends and sides and some more complex fixes. See below for more on repairs.
REPAIRS
After 40 years trading in and repairing handwoven rugs, carpets and kilims, we have accumulated a fair amount of experience and knowledge which we hope allows us to offer sound practical advice.
A stitch in time ….! Ends or fringes and sides are the most common issues with rugs, the first to fray. If promptly dealt with, you will avoid more expensive problems later. Costs: fringes and sides = £50-80/metre depending on degree of fineness. Holes, tares, splits etc we can fix but would need to see the rug to give a precise quote. Or send us good photos via email or to Andrew's whatsapp 07780 858 824 for advice.
MOTH TREATMENT AND PRODUCTS
The common clothes moth or Tineola Bisselliella has a lot to answer for. Thousands of rugs and carpets, not to mention other woollen items, are destroyed every year by the tiniest little pest in our homes, the common clothes moth which is a very small moth with a wingspan of around 14mm and body length of about 8mm. They are most active between April and October. They feed on animal fibres and hair, bird nests, fur, clothing, carpets and upholstery made of animal fibre.
The adult moths don’t usually live very long, but the female can lay hundreds of eggs in her short life - sometimes she will lay more than one batch of eggs over the warmer months. The eggs lay dormant for 4 to 10 days before hatching. The larvae can then live up to 2 years, munching their way through the winter and continuing to ruin your precious carpets and rugs and other woolen items. We have solutions!
Keeping your home carpet moth free
Vacuum regularly and clean up spills or traces of food as soon as they happen - make sure you move the furniture too, the carpet moth larvae will happily live for a very long time somewhere that is dark and undisturbed Get into the habit of checking for moths on a regular basis - prevention pays off.
Use our pheromone moth traps which come in packs of 8. To prevent a moth problem, spray Carpet Moth Killer in March, June and September.
DEEP FREEZE TREATMENT
VALUATIONS
The value of rugs is often, of course, a lot more than a monetary calculation! But we’re always happy to give the benefit of our experience, usually freely, on what your rug is worth. We may sometimes charge for written ‘certificates of valuation’.
UNDERLAY - Click here for information.
BESPOKE PROJECTS - Click here for information.
