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Coming soon Al's 'India sights and sounds'

Posted by ANDREW HAUGHTON

Coming soon Al's 'India sights and sounds'

Many of you will remember Al Richardson's charismatic presence in our shop from 2004 to 2019, during which time he made regular buying trips to India for The Nomads Tent. Al's travel blog on his year in India, 1976 with his wife Mariane, which was also known as the hippy trail will be available to enjoy soon.

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Spring/Summer Newsletter 2021

Posted by SARAH BRADY

Spring/Summer Newsletter 2021
Read about Rufus Reade's travels that led to him starting what became Out of The Nomads Tent and an article Remember Aleppo by Philip Mansel who will be launching our first event of 2021 on Thursday 6th May via Zoom.
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EVENT , NEWS , TALK , TRAVEL , ZOOM

'Aleppo: from World City to Civil War' by Dr Philip Mansel

Posted by SARAH BRADY

'Aleppo: from World City to Civil War' by Dr Philip Mansel
An illustrated live Zoom lecture by historian Dr Philip Mansel, hosted by The Nomads Tent. Tickets now available!
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Words about Words; ‘Kazak’.

Posted by SARAH BRADY

Words about Words; ‘Kazak’.
Do Kazak rugs originate in Kazakhstan? Very few! Some words about the origin of a word...
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The Italian Connection

Posted by SARAH BRADY

The Italian Connection
Discover the story of Luigi Arditi’s Ottoman cantata, “Inno Turco”, which was sung before Sultan Abdülaziz at London’s Crystal Palace in 1867.
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Winter/Spring Newsletter

Posted by SARAH BRADY

Winter/Spring Newsletter
Read our latest newsletter featuring a fascinating article by Rufus Reade and an essay on Gabbeh rugs of the Fars province by Andrew Haughton.
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GABBEH , RUGS

Gabbeh Rugs of SW Iran

Posted by ANDREW HAUGHTON

Gabbeh Rugs of SW Iran
The word "gabbeh" translates from the Persian, meaning raw, natural, uncut. The tale told by gabbeh rugs is as simple as their appearance...
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We take the Golden Road to Samarkand

Posted by ANDREW HAUGHTON

We take the Golden Road to Samarkand

My text here has only 2 illustrations but each shows powerfully the links created by The Silk Road..

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ARTIST , EVENT , NEWS , TALK , TEXTILE

A Traveller's Tales

Posted by ANDREW HAUGHTON

A Traveller's Tales
We are thrilled to host an illustrated talk by renowned textile artist and teacher, Pat Archibald, at The Nomads Tent, 3pm and 6.30pm on Wednesday 5th August.
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INDIA , TRAVEL

Postcards from India

Posted by ANDREW HAUGHTON

Postcards from India
Earlier this year before Covid19, Andrew and Heidi’s annual buying trip in India for The Nomads Tent was documented beautifully through the lens of Heidi’s camera.
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WHERE WE DELIVER TO
  • We use various shippers to deliver our goods within the UK and abroad. Sadly the environmentally friendly camel train, for thousands of years the mainstay of the silk Roads, is no longer operational though we occasionally use a bicycle. There are no limits to where we deliver, except those of cost.
  • At our discretion items eligible for 'free shipping' may not apply if our shipper quotes a significant premium for your postcode. If this is the case, we will contact you and you may cancel the order or choose to pay the excess. Overseas delivery often requires more complex paper work and on rare occasions we may charge for this
WHERE WE DELIVER FROM
  • Most of our stock is stored in our Edinburgh warehouse. Just a few items are stored in our partner's warehouse in London. All goods purchased from our website are shipped direct from either of these premises to you. 
DELIVERY TIMES
  • Almost all on-line orders are delivered within a week, many within 2 or 3 working days (we are closed on Mondays).
  • Bulky items may take longer. We are normally able to share tracking numbers or advise likely delivery dates but we don't operate a guaranteed service
DELIVERY COSTS
  • At our discretion items eligible for 'free shipping' may not apply if our shipper quotes a significant premium for your postcode. In this case, we will contact you and you may cancel the order or choose to pay the excess.
  • We have 4 basic UK shipping rates: standard small items £3.95, standard £8.95, Large £25 and X Large £35.
  • Large items of furniture or some bulky or fragile items may be listed as collection only or require you to obtain a quote from us before you can complete the purchase.
IS A SIGNATURE REQUIRED
  • Since Covid19 most shippers do not want signatures, being happy instead with your stated name and sometimes just taking a photograph of the item on your door step.  
NON DELIVERY
  • If your order doesn't arrive in reasonable time (see above 'How long delivery takes') you must contact us immediately and certainly no later than 7 days after you placed your order. Shippers may some times be late but they depend on reputation. Since opening our Ecommerce website 4 years ago, we have lost one packet of moth traps, at the time of writing (19.10.2020).
RETURNS INFORMATION

We want customers to love what they buy. You may return any item that is not what you want or if it is faulty or not what you ordered.

  • Goods for return should be sent to The Nomads Tent, 21, St Leonard's Lane, Edinburgh EH8 9SH, UK. 0044 131 662 1612, info@nomadstent.co.uk. Please contact us in advance of returning an item. For larger items such as rugs or furniture we may be able to help arrange a courier and deduct the cost from your refund (this will be waived if the item is faulty).
  • If you wish to return an item that is faulty or not what was ordered we will refund the full cost plus any agreed shipping costs. But you must notify us by phone, email or website message within 3 days of the delivery date. Any exception to this time limit will be at our discretion. We will make a full refund including agreed shipping costs when the item is received back at our warehouse*. If return is due to the wrong item being sent, to qualify for a refund the item must be received by us in the same condition it was in when you received it.
  • In cases of faulty or incorrect goods please contact us to arrange a shipper. You will need to package the goods in a similar manner to which you received them. 
  • If an item you purchased was offered with 'free shipping', this means The Nomads Tent agrees to pays for the shipping on condition you keep it. If an item is returned for any reason other than being faulty, not what was ordered, or because we made an agreement in exception to the normal terms, we will deduct the cost of the outward shipping. 
  • If you wish to return an item because it doesn't suit your needs or you have changed your mind you must notify us by phone or email or website message within 14 days of the delivery date. You must return the item within 14 days of contacting us unless we agree more time. If requested we may arrange shipping for you. You will be responsible for safely packaging the item for return. We will make the appropriate refund, less shipping costs, when the item is received into our warehouse* in the same condition it was in when you received it.
  • We will only refund whatever is is agreed to be refunded, when the goods are received by us in perfect condition (or as they were when dispatched in the case of faulty items) and within the period of time stated above.

*With rugs shipped from our partner warehouse in London, if you are arranging return shipping, items must be returned to the same address.

Should you require any further information or help, visit our FAQs section, or please contact us and we will be happy to assist you.

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